These are NPTEL Soft Skill Development Assignment 1 Answers
Q1. Consider the two statements: A: Deep listening can foster healthy relationships. B: Managing emotions in the self is as important in effective listening as understanding the emotion of the speaker. (a) Both A and B are correct (b) Both A and B are wrong (c) A is correct, but B is wrong (d) B is correct, but A is wrong
Answer: (a) Both A and B are correct
Q2. “Filters improve the quality of the communication, but do not act as a barrier.” The above statement is (a) Always true (b) Can be true in some contexts (c) False, irrespective of the context (d) None of the above
Answer: (b) Can be true in some contexts
Q3. Smiling is a social symbolic act of spilling masked emotions. (a) True (b) False
These are NPTEL Soft Skill Development Assignment 1 Answers
Q4. Active listening does not include (a) Filtering out information (b) Selective listening (c) Discriminatory listening (d) All of the above
Answer: (d) All of the above
Q5. Covert communications take place when a third party cannot decipher the secret language in which communication is taking place between two parties that are communicating. (a) True (b) False
Answer: (b) False
Q6. Liveliness and pride are identified through __ in female voices. (a) breathiness (b) tenseness (c) rotundity (d) None of the above
These are NPTEL Soft Skill Development Assignment 1 Answers
Q7. White lies are _______ in professional contexts. (a) necessary (b) unadvisable (c) unnecessary (d) None of the above
Answer: (a) necessary
Q8. Consider the following statements: A: Emotions are heuristic impulses that have a certain relation to para-linguistic components. B: The visual, the aural, and the haptic, all contribute as triggers for certain emotions. (a) Both A and B are correct (b) Both A and B are wrong (c) A is correct, but B is wrong (d) B is correct, but A is wrong
Answer: (d) B is correct, but A is wrong
Q9. In a group discussion, you can formulate your stance by listening in which of the following manner? A: Listening for attitude and intent while assimilating the information the speakers are sharing B: Categorizing and classifying the speakers (a) Both A and B (b) Only A (c) Only B (d) None of the above
These are NPTEL Soft Skill Development Assignment 1 Answers
Q10. Consider the following two statements: A: The intended meanings of communication are as important as the unintended meanings. B: Imperfect communication cannot have much utility in the real world. (a) Both A and B are correct (b) Both A and B are wrong (c) A is correct, but B is wrong (d) B is correct, but A is wrong
Q11. _______ is associated with problem-solving. (a) Critical listening (b) Therapeutic listening (c) Discriminative listening (d) Comprehensive listening
Answer: (a) Critical listening
Q12. Consider the following statements A: Classroom architecture has a power bias B: Power has no link to the social status and class privilege C: Since power relations are spatially manifested, the state cannot control social media as it does occupy a designated space (a) A, B and C are true (b) Only A and B are true (c) Only A and C are true (d) Only A is true
These are NPTEL Soft Skill Development Assignment 1 Answers
Q13. Memory of an event is strengthened if ________ channels are involved. (a) 3-5 (b) <6 (c) <10 (d) maximum
Answer: (d) maximum
Q14. Non-verbal gestures can be used while speaking in formal groups to (a) intervene (b) show dissent (c) listen (d) All of the above
Answer: (d) All of the above
Q15. Consider the following statements: A: During a group discussion, the designated role (like leadership, analyzer, etc.) to be played by a speaker is subject to change. B: Emotional involvement is not advisable in group discussions. (a) Both A and B are correct (b) Both A and B are wrong (c) A is correct, but B is wrong (d) B is correct, but A is wrong
These are NPTEL Soft Skill Development Assignment 1 Answers
Q1) Hard skills are easily quantifiable and measurable but soft skills are not so easy to pin point. A. False B. True
Answer: B. True
Q2) Hearing and listening are not the same. A. False B. True
Answer: B. True
Q3) Context plays a significant role in deciding the use of language, gestures and postures and space and territory. A. True B. False
Answer: A. True
These are NPTEL Soft Skill Development Assignment 1 Answers
Q4) The things which disrupt or modify communication are called _______. A. Obstacles B. Affect C. Interruption D. Filters and barriers
Answer: D. Filters and barriers
Q5) Which of the following are the examples of internal barriers? i. Emotions ii. Noise iii. Biases iv. Language A. Only i and ii are correct B. Only i and iii are correct C. Only iii and iv are correct D. All i, ii, iii and iv are correct
These are NPTEL Soft Skill Development Assignment 1 Answers
Q6) What is overt communication? A. Implicit communication B. Constructive communication C. Explicit, with the intension to communicate D. None of the above
Answer: C. Explicit, with the intension to communicate
Q7) _______ plays a key role in assessing emotions of the people while they speak. A. Facial expressions B. Intonations C. Voice D. All the above
Answer: D. All the above
Q8) Which of the following are examples of non-verbal communication? i. Facial expressions ii. Postures and Gestures iii. Reading A. Only i and ii are correct B. Only i and iii are correct C. Only ii and iii are correct D. All i, ii and iii and correct
Answer: A. Only i and ii are correct
Q9) _______ is the mother of all speaking. A. Voice B. Listening C. Intonation D. Verbal communication
Answer: B. Listening
These are NPTEL Soft Skill Development Assignment 1 Answers
Q10) Emotional aspect of listening has been best illustrated in the story by _______. A. Leo Tolstoy B. Alexander Pushkin C. Fyodor Dostoevsky D. Anton Chekhov
Answer: C. Fyodor Dostoevsky
Q11) What are the factors that one must consider before speaking in a small group? i. Make eye contact ii. Making a smooth transition from listening to speaking iii. Avoiding showing signs that you are distracted. A. Only i and ii are correct B. Only i and iii are correct C. Only ii and iii are correct D. All, i, ii and iii are correct
Answer: D. All, i, ii and iii are correct
These are NPTEL Soft Skill Development Assignment 1 Answers
Q12) Which of the following are examples of verbal communication? i. Speaking ii. Listening iii. Reading iv. Writing A. Only i and ii are correct B. Only i, ii and iii are correct C. Only ii and iii are correct D. All i, ii, iii and iv are correct
Answer: D. All i, ii, iii and iv are correct
These are NPTEL Soft Skill Development Assignment 1 Answers
Q13) Listening to the complete information given by the speaker helps in i. reducing confusion ii. reducing cognitive load iii. increasing the comprehension A. Only i and ii are correct B. Only i and iii are correct C. Only ii and iii are correct D. All i, ii and iii are correct
Answer: D. All i, ii and iii are correct
Q14) The language should communicate certain things such as _____. i. Politeness ii. Concern and understanding iii. Interest and desire to share A. Only i and ii are correct B. Only i is correct C. Only ii is correct D. All i, ii and iii are correct
Answer: D. All i, ii and iii are correct
Q15) How is silence used in Japanese way of conversation? A. A small silence before and after each time a person speaks B. A silence after the conversation C. A silence before the conversation begins D. None of the above
Answer: A. A small silence before and after each time a person speaks
These are NPTEL Soft Skill Development Assignment 1 Answers
Session Jul-Dec 2022
These are NPTEL Soft Skill Development Assignment 1 Answers
Q1. The term “Hard skills” and “Soft skills” are often used to signify the software and hardware of computers. a) True b) False
Q2. Soft skills are the one-time learning process. a) False b) True
Q3. A positive attitude at workplace seldom stimulates co-workers toachieve desired organizational goals. a) True b) False
Q4. Commonality and cordiality are the hallmarks of executive communication. a) True b) False
Q5. Information that comes through Grapevine communication is trustworthy. a) True b) False
These are NPTEL Soft Skill Development Assignment 1 Answers
Q6. __________________ plays a vital role in communication. a) Ebullience b) Environment
Q7. ______________ is the hallmark of communication. a) Conscription b) Consciousness
Q8. Soliloquy is the example of _____________ communication. a) Intrapersonal b) Interpersonal
These are NPTEL Soft Skill Development Assignment 1 Answers
Q9. Meta-communication is communication which allows people to extract ____________ meaning ofcertain words. a) Multiple b) Singular
Q10. It may be considered ________________ if somebody is traveling at the cost of organizationalfunds organization and entertaining at an interview. a) Ethical b) Unethical
These are NPTEL Soft Skill Development Assignment 1 Answers
Q11. Which one of the following forces does Communication function? a) Beaming force b) Dividing force c) Binding force d) None of the above
Q12. In which book does Sigmund Freud talk about suppressed and repressed emotions? a) The Psychopathology of Everyday Life b) The Ego and the Id c) Totem and Taboo d) Interpretations of Dreams
Q13. Which of the following does Ego differentiate between? a) Image and Emotion b) Memory and Image c) Emotion and Memory d) Image and Emotion
Q14. Name the type of communication when one talks not to others but to himself: a) Extra personal b) Mass Media & Communication c) Intrapersonal d) Interpersonal
Q15. Which one among the following systems of personality is the internal representative of the good andevil? a) Id b) Super Ego c) Ego d) B&C
