Soft Skills Development | Week 4

Session Jan-Apr 2023

Course Name: Soft Skills Development

Course Link: Click Here

These are NPTEL Soft Skill Development Assignment 4 Answers


Q1. Six degrees of separation suggests that any two people in this world must have at least six psychological differences among them.
A. True
B. False

Answer: B. False


Q2. Proxemics is a type of ___________ communication strategy used for conflict management.
A. Verbal
B. Non-verbal

Answer: B. Non-verbal


Q3. _________ is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce reward, and interference from the other party in achieving their goals.
A. Conflict
B. Power
C. Communication
D. Group dynamics

Answer: A. Conflict


These are NPTEL Soft Skill Development Assignment 4 Answers


Q4. Relationships play an important role in our life, and the formulation of good relationships depends on proper _________.
A. social structure
B. goals
C. communication
D. mental ability

Answer: C. communication


Q5. The relationship between a shopkeeper and customer is an example of _________ relationship
A. Passing
B. Casual
C. Deep
D. Moderate

Answer: B. Casual


Q6. Which of the following are the stages in formation of a relationship ?
A. Awareness
B. Acquaintance
C. Exploration
D. All of the above

Answer: B. Acquaintance


These are NPTEL Soft Skill Development Assignment 4 Answers


Q7. Which of the following are indicated as the form of formal groups?
A. Interest groups
B. Friendship groups
C. Command groups
D. Reference groups

Answer: C. Command groups


Q8. Which stage of group development in the Tuckman model. groups are marked by a more serious concern about task performance. and the dyads/triads begin to open up and seek out for other members in the group?
A. Forming
B. Norming
C. Adjourning
D. Storming

Answer: B. Norming


Q9. In Fisher’s Model of Group Progression. in which stage the group recognizes that it is reaching consensus and explicitly consolidates that consensus to complete the task.
A. Orientation
B. Reinforcement
C. Emergence
D. Conflict

Answer: B. Reinforcement


These are NPTEL Soft Skill Development Assignment 4 Answers


Q10. Which of the following are the characteristics of a group?
A. Formal social structure
B. Unconventional goals
C. Competitiveness
D. None of the above

Answer: A. Formal social structure


Q11. ___________ groups are formed by members who enjoy similar social activities, political beliefs. religious values. or other common bonds.
A. Reference group
B. Friendship group
C. Task group
D. None of the above

Answer: B. Friendship group


Q12. Which of the following are the sources of conflict?
A. Inadequate or poor communication
B. Misuse of power
C. Differences in ideologies and values
D. All of the above

Answer: C. Differences in ideologies and values


These are NPTEL Soft Skill Development Assignment 4 Answers


Q13. In recent times many multinational companies use tweets for advertising. Why do you think they do so?
A. Tweets are easily accessible by everyone.
B. The companies get sufficient customer feedbacks about their products from those tweets.
C. Tweets can attract customers of a specific culture or language.
D. All of the above.

Answer: D. All of the above.


Q14. Abhisek. Kirti Ranjan and Smruti Ranjan are three school friends. They share personal/group photos or information regarding class notes. course syllabus, exam etc. with each other over WhatsApp on a regular basis. This is an example of
A. Meso level social networking.
B. Macro level social networking.
C. Mega level social networking.
D. Micro level social networking.

Answer: D. Micro level social networking.


Q15. Which of the following sentence about reference groups are CORRECT?
A. The group consist of people who work together to achieve a common task.
B. The main objectives of the groups are to seeck social validation and social comparison.
C. The members of the groups may not be part of the same organization but they are bound together by some other common interest.
D. All of the above

Answer: B. The main objectives of the groups are to seeck social validation and social comparison.


These are NPTEL Soft Skill Development Assignment 4 Answers

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Session Jul-Dec 2022

Course Name: Soft Skills NPTEL

Link of course: Click Here

These are NPTEL Soft Skill Development Assignment 4 Answers


Q1. Emphasis on facts and figures play a very crucial role in negotiation.
a. True
b. False

Answer: a. True


Q2. When we reach an agreement during the negotiation, we should emphasize the other party’s benefit.
a. True
b. False

Answer: a. True


Q3. Phonetic sound of 8 is most fortuitous of numbers auguring prosperity.                       
a. True
b. False

Answer: a. True


These are NPTEL Soft Skill Development Assignment 4 Answers


Q4. NAFTA stands for North American Foreign Trade Agreement.
a. True
b. False

Answer: b. False


Q5. People of high context cultures seldom put more stress on non-verbal communication.
a. True
b. False

Answer: a. True


Q6. Allowing the discussion to go long is one of the critical factors in negotiation.
a. True
b. False

Answer: b. False


These are NPTEL Soft Skill Development Assignment 4 Answers


Q7. As a negotiator, one must be aggressive throughout without bothering about the other party’s interests.
a. True
b. False

Answer: b. False


Q8. Which of the following is not an ingredient of self-actualization needs according to Maslow’s theory of human needs?
a. Morality
b. Creativity
c. Shelter
d. Property

Answer: c. Shelter


Q9. Which of the following is the proper way to say “NO” in Japan?
a. Shaking heads back and forth
b. Nodding up and down
c. Raising their chin
d. Moving their right hands

Answer: d. Moving their right hands


These are NPTEL Soft Skill Development Assignment 4 Answers


Q10. Which of the following is not accurate about the characteristics of culture?
a. Culture norms are logical
b. Cultures are static
c. Culture represents identity and community
d. Culture can be learned

Answer: b. Cultures are static


Q11. “Let us never try to negotiate out of fear, but let us also not fear to negotiate.” A quote by which famous personality?
a. Winston Churchill
b. John F Kennedy
c. Theodore Roosevelt
d. None of the above

Answer: b. John F Kennedy


Q12. Which of the following is the full form of GATT? 
a. General Association of Trade and Tokens
b. Geneva Agreement on Technology and Trade
c. General Agreement on Tariff and Trade
d. General Association on Trades and Traffic

Answer: c. General Agreement on Tariff and Trade


These are NPTEL Soft Skill Development Assignment 4 Answers


Q13. What is the meaning of “You Attitude” style in business?
a. To believe more in the welfare of the organization.
b. To believe in your own welfare.
c. To convince other parties how they will be benefitted from a deal.
d. None of the above.

Answer: c. To convince other parties how they will be benefitted from a deal.


Q14. Which of the following is not a strategy to resolve deadlock?
a. To point out no further concessions to be made.
b. To use unethical aspects of the agreement.
c. To explain and emphasize consequences
d. To show sunny side to the other party

Answer: b. To use unethical aspects of the agreement.


These are NPTEL Soft Skill Development Assignment 4 Answers


Q15. Which of the following works significantly while using Persuasion as a critical factor in Negotiation?
a. Agreeing instantly
b. Talking and listening
c. Intimidating throughout
d. Whispering and noting points

Answer: b. Talking and listening


These are NPTEL Soft Skill Development Assignment 4 Answers

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These are NPTEL Soft Skill Development Assignment 4 Answers

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