Soft Skill Development Week 1 Nptel Assignment Answers
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Soft Skill Development Week 1 Nptel Assignment Answers (Jan-Apr 2026)
Que1. Which of the following best explains the difference between hard skills and soft skills?
a) Hard skills are personal traits, while soft skills are technical abilities
b) Hard skills are easily measurable and quantifiable, whereas soft skills are more difficult to define and assess
c) Hard skills are learned through experience, while soft skills are learned through formal education
d) Hard skills are less important than soft skills in the workplace
Que2. In communication, the idea that different people may interpret the same message differently is best illustrated by which concept?
a) Noise in communication
b) Encoding and decoding
c) Selective perception
d) Interpretation based on individual experiences
Que3. Which of the following best describes dogma as a barrier to communication?
a) Lack of feedback from the receiver
b) Use of complex technical language
c) Rigid beliefs that prevent acceptance of new ideas
d) Physical distance between sender and receiver
Que4. In a formal group discussion, the principle “Use non-verbal gestures to intervene and then to continue” mainly emphasizes which of the following?
a) Relying only on written communication
b) Interrupting speakers verbally to gain attention
c) Using appropriate body language to signal participation without disrupting the flow
d) Avoiding participation until invited by the leader
Que5. Tenseness in a male voice often signals:
a) Friendliness
b) Confidence
c) Quarrelsomeness
d) Indifference
Que6. The frequent use of the “I” habit in conversation primarily reflects which communication behavior?
a) Mutual understanding
b) Conversational dominance
c) Supportive listening
d) Group harmony
Que7. The story of the man struck by an arrow, to whom Buddha responds with silence, primarily teaches that communication should focus on:
a) Debating metaphysical questions before addressing reality
b) Seeking the source of suffering rather than its immediate solution
c) Solving practical problems instead of indulging in unnecessary speculation
d) Maintaining silence as the highest form of communication
Que8. In communication, the concept of territory refers to personal or social space, which keeps changing mainly due to:
a) Fixed cultural rules that never vary
b) Individual status, context, and relationships
c) Biological differences among people
d) Permanent personality traits
Que9. In Japanese communication, pauses in conversation are generally interpreted as a sign of:
a) Lack of knowledge or confusion
b) Disinterest in the discussion
c) Thoughtfulness and respect for the listener
d) Communication breakdown
Que10. In the process of listening, the term foreground refers to:
a) Background noise that interferes with listening
b) Information that the listener deliberately focuses on
c) Unconscious interpretation of messages
d) Physical setting of the communication
Que11. Thoughts and beliefs of a speaker can be perceived by a listener through effective listening.
a) True
b) False
Que12. In a professional conversation, the guideline “don’t interrupt unless necessary” is best applied when the listener aims to:
a) Control the direction of the discussion
b) Demonstrate authority over the speaker
c) Ensure accurate understanding before responding
d) Avoid participating in the conversation
Que13. In social transactions, a “white lie” is most commonly used to:
a) Gain unfair advantage over others
b) Deliberately mislead for personal benefit
c) Conceal serious ethical violations
d) Maintain social harmony and avoid hurting feelings
Que14. When visuals are used as a supplement in communication, their primary function is to:
a) Support and enhance understanding of the message
b) Substitute spoken or written content
c) Distract the audience from the main message
d) Limit audience interpretation
Que15.
Statement I: Gestures and postures play a significant role in conveying attitudes and emotions during communication.
Statement II: Gestures and postures always have the same meaning across different cultures.
a) Both Statement I and Statement II are true
b) Both Statement I and Statement II are false
c) Statement I is true and Statement II is false
d) Statement I is false and Statement II is true
Soft Skill Development Week 1 Nptel Assignment Answers (July-Dec 2025)
Que.1 Ina coaching session, which listening approach best balances understanding both the speaker’s content and their emotional state?
A) Discriminative listening only
B) Empathetic listening with periodic summarization
C) Therapeutic listening without feedback
D) Critical listening focused on argument quality
Que.2 Your colleague continually omits context when sharing project updates. Which statement best describes this filtering effect?
A) It’s always harmful, since missing context leads to project failure.
B) It clarifies by removing irrelevant details.
C) It may improve efficiency but risks misalignment, depending on the situation.
D) It only occurs in informal chats, not formal reports.
Que.3 Which nonverbal cue is most likely to signal guardedness rather than openness?
A) Unbroken eye contact
B) Open palms facing upward
C) Head tilted to one side
D) Arms crossed over the chest
Que.4 During a critical client meeting, which of the following is least effective for keeping the dialogue constructive?
A) Summarizing the client’s main points to confirm understanding
B) Asking a series of closed yes/no questions to speed things up
C) Mirroring the client’s tone and pacing to build rapport
D) Offering reflective statements that validate the client’s concerns
Que.5 Covert communications take place when a third party cannot decipher the secret language in which communication is taking place between two parties that are communicating.
A) True
B) False
These are Soft Skill Development Week 1 Nptel Assignment Answers
Que.6 Which paralinguistic cue in a speaker’s tone most strongly conveys authority?
A) Soft volume
B) Lowered pitch
C) Rapid speech rate
D) High breathiness
Que.7 To maintain politeness in the workplace, “white lies” are often used to
A) Undermine peers covertly
B) Preserve face and smooth over social friction
C) Assert dominance
D) Clarify ambiguous instructions
Que.8 Consider the following statements:
A: Pairing text with synchronized audio narration significantly improves recall.
B: Adding unrelated background chatter alongside text enhances memory retention.
A) Both A and B are correct
B) Both A and B are wrong
C) A is correct, but B is wrong
D) B is correct, but A is wrong
Que.9 Consider the following statements about effective listening in a committee meeting:
A. Effective listeners attend to both the speaker’s explicit arguments and their underlying emotions.
B. Effective listening means concentrating solely on preparing your own response.
A) Both A and B
B) Only A
C) Only B
D) None of the above
These are Soft Skill Development Week 1 Nptel Assignment Answers
Que.10 Consider the following two statements.
A: The intended meanings of communication are as important as the unintended meanings
B: Imperfect communication cannot have much utility in the real world.
A) Both A and B are correct
B) Both A and B are wrong
C) A is correct, but B is wrong
D) B is correct, but A is wrong
Que.11 A team member seeks advice on a personal challenge. The best listening style to adopt is:
A) Discriminative listening to detect lies
B) Critical listening to evaluate their reasoning
C) Therapeutic listening to support and explore feelings
D) Comprehensive listening to summarize facts
Que.12 From the perspective of power and teacher control, which classroom layout most clearly reinforces the instructor’s authority?
A) Circular seating with no designated front
B) Movable clusters of desks arranged by students
C) Raised dais with a fixed podium at the room’s front
D) U-shaped seating at the same floor level
Que.13 Research suggests that retention is highest when learners process information through:
A) A single dominant channel (e.g., text only)
B) Multiple complementary channels (e.g., audio + visual)
C) Rapid-fire delivery across many channels
D) Channels used sequentially rather than simultaneously
These are Soft Skill Development Week 1 Nptel Assignment Answers
Que.14 Which gesture should you avoid in a formal panel to prevent signaling premature exit?
A) Subtle nods to show agreement
B) Hand-raised to request the floor
C) Checking your watch repeatedly
D) Leaning slightly forward to listen
Que.15 In the context of a structured debate, which statement is correct?
A) Fixed roles (e.g., proposer, challenger) must never change
B) Emotional appeals are strictly prohibited.
C) Speakers may adapt roles and occasionally use controlled emotion to persuade.
D) All participants should maintain a flat, neutral tone throughout.
Soft Skill Development Week 1 Nptel Assignment Answers (Jan-Apr 2025)
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1. Deep listening can foster which of the following outcomes?
- A) Increased dominance in conversations by controlling the dialogue.
- B) Improved ability to decode verbal and non-verbal cues.
- (a) Both A and B are correct
- (b) Both A and B are wrong
- (c) A is correct, but B is wrong
- (d) B is correct, but A is wrong
2. Filtering out parts of conversations does NOT help in which of the following?
- (a) Building genuine connections based on mutual understanding.
- (b) Maintaining focus on the primary topic of discussion.
These are Soft Skill Development Week 1 Nptel Assignment Answers
3. An emblem is a type of nonverbal communication where a gesture carries a specific meaning that is culturally defined and can often replace spoken words.
- (a) True
- (b) False
4. Active listening is used for:
- (a) Preparing counterarguments during a conversation.
- (b) Encouraging open and meaningful dialogue.
- (c) Gaining control over the conversation flow.
- (d) All of the above
These are Soft Skill Development Week 1 Nptel Assignment Answers
5. Overt communication is NOT helpful when:
- A. It leads to excessive bluntness, causing interpersonal strain.
- B. It overshadows subtle cues and nonverbal signals.
- C. It fosters transparency and minimizes misunderstandings.
- (a) A and B only
- (b) A and C only
- (c) B and C only
- (d) All of the above
6. When you’re not given an opening to speak in a formal group setting, you can:
- (a) Wait for a pause.
- (b) Give nonverbal signals that you want to speak.
- (c) Speak up firmly.
- (d) All of the above
7. When you are lying, you are manipulating your:
- (a) Gestures and postures.
- (b) Friends.
- (c) Family.
- (d) All of the above
These are Soft Skill Development Week 1 Nptel Assignment Answers
8. Emotions are often triggered by non-linguistic factors such as facial expressions, body language, and paralinguistic elements, which can alter the meaning of spoken language. Additionally, sensory stimuli such as sight, sound, and touch are mediated by both cognitive interpretation and physiological reactions. This indicates that emotional responses are influenced by both:
- (a) Cognitive, physiological.
- (b) Cognitive, psychological.
- (c) Linguistic, non-linguistic.
- (d) Physiological, environmental.
These are Soft Skill Development Week 1 Nptel Assignment Answers
9. Can aggression have any use in group discussions?
- (a) Yes, it can be used to dominate the discussion and impose opinions.
- (b) Yes, it can help establish boundaries or push urgent actions in high-stakes situations.
- (c) No, it always disrupts communication and damages group dynamics.
- (d) No, it only serves to undermine authority and suppress participation.
10. Consider the following two statements:
- A. Imperfect communication can lead to unintended meanings because language is inherently ambiguous and influenced by context.
- B. Unintended meanings in communication always arise from the receiver’s inability to understand the sender’s message.
- (a) Both A and B are correct.
- (b) Both A and B are wrong.
- (c) A is correct, but B is wrong.
- (d) B is correct, but A is wrong.
11. __________ is key to comprehensive listening.
- (a) Evaluating arguments.
- (b) Interpreting meaning.
- (c) Showing empathy.
- (d) Giving feedback.
12. Power bias in the classroom is reflected by which of the following?
- A. Seating arrangement.
- B. Curriculum.
- C. Participatory learning environment.
- (a) A, B, and C are true.
- (b) Only A and B are true.
- (c) Only A and C are true.
- (d) Only A is true.
These are Soft Skill Development Week 1 Nptel Assignment Answers
13. In a one-sided conversation at a personal level, it is important to have patience while delegating an __________ topic to apparently __________ ones.
- (a) Important, unimportant.
- (b) Sensitive, insensitive.
- (c) Unimportant, important.
- (d) Insensitive, sensitive.
These are Soft Skill Development Week 1 Nptel Assignment Answers
14. In formal group discussions, non-verbal gestures can be used to:
- (a) Intervene and redirect the conversation.
- (b) Show dissent.
- (c) Listen.
- (d) All of the above.
15. Consider the following statements:
- A. In a group discussion, ethical considerations should guide the way participants present their arguments and interact with others.
- B. It is acceptable to use misleading information in a group discussion if it strengthens your argument.
- (a) Both A and B are correct.
- (b) Both A and B are wrong.
- (c) A is correct, but B is wrong.
- (d) B is correct, but A is wrong.
Soft Skill Development Week 1 Nptel Assignment Answers (Jul-Dec 2024)
Course Link: Click Here
Q1.Consider the following statements about effective listening:
A: Effective listening requires paying attention to both verbal and non-verbal cues.
B: Effective listening is solely about understanding the content of the speaker’s message.Which of the following is correct?
(a) Both A and B are correct
(b) Both A and B are wrong
(c) A is correct, but B is wrong
(d) B is correct, but A is wrong
Answer: (c) A is correct, but B is wrong
Q2.”Filters can sometimes improve communication, but they can also act as barriers.”
Which of the following is correct?
(a) Filters always act as barriers
(b) Filters always improve communication
(c) Filters can either improve communication or act as barriers depending on the context
(d) Filters are never present in communication
Answer: (c) Filters can either improve communication or act as barriers depending on the context
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These are Soft Skill Development Week 1 Nptel Assignment Answers
Q3.Consider the following statements about the act of smiling in communication:
A: Smiling can be an authentic display of positive emotions, such as happiness or friendliness.
B: Smiling can also serve as a means to mask true feelings and convey social niceties.
(a) Both A and B are correct, and smiling only serves these two functions.
(b) Both A and B are correct, but smiling can serve additional functions beyond these two.
(c) A is correct, but B is incorrect because smiling cannot mask true emotions.
(d) B is correct, but A is incorrect because smiling is always a means to mask emotions.
Answer: (b)
Q4.”Active listening goes beyond mere hearing; it entails __.
(a) passively receiving information
(b) selectively focusing on certain aspects of the message
(c) fully immersing oneself in the speaker’s message and understanding their perspective
(d) interrupting the speaker with one’s own thoughts and opinions
Answer: (c)
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These are Soft Skill Development Week 1 Nptel Assignment Answers
Q5.Which of the following is essential for effective communication?
(a) Speaking loudly to ensure the message is heard
(b) Using complex language to demonstrate intelligence
(c) Active listening and understanding the perspectives of others
(d) Ignoring non-verbal cues during conversation
Answer: (c)
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These are Soft Skill Development Week 1 Nptel Assignment Answers
Q7.Visual and multimedia elements always enhance the effectiveness of communication.
(a) True
(b) False
Answer: (b) False
Q8.Consider the following statements regarding emotions and communication
A: Emotions serve as a factor in shaping our responses to para-linguistic cues.
B: Visual, aural, and haptic stimuli play a significant role in _ emotions.
Which option accurately reflects the relationship between emotions and communication?
(a) passive, evoking
(b) dynamic, evoking
(c) negligible, suppressing
(d) significant, suppressing
Answer: (b) dynamic, evoking
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These are Soft Skill Development Week 1 Nptel Assignment Answers
Q9.In a communication context, defensive listening is characterized by:
(a) Openness to feedback and a willingness to consider alternative viewpoints.
(b) A tendency to perceive criticism where none was intended.
(c) Actively seeking clarification and asking questions to ensure understanding.
(d) Engaging in empathetic listening and validating the speaker’s emotions.
Answer: (b) A tendency to perceive criticism where none was intended.
Q10.Which statement accurately reflects ambiguous communication and its potential uses?
(a) Ambiguous communication is always detrimental and should be avoided in all circumstances.
(b) Ambiguous communication is primarily used to confuse and mislead others for personal gain.
(c) Ambiguous communication is ineffective and only leads to misunderstandings.
(d) Ambiguous communication can be strategically employed to foster creativity and encourage divergent thinking.
Answer: (d) Ambiguous communication can be strategically employed to foster creativity and encourage divergent thinking.
These are Soft Skill Development Week 1 Nptel Assignment Answers
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