Skills for Inclusive Conversations
Course Name: Skills for Inclusive Conversations
Course Link: Click Here
These are Skills for Inclusive Conversations LinkedIn Learning answers
Introduction – Chapter Quiz
Q1. Who is responsible for fostering psychological safety?
- the CEO
- you
- your manager
- everyone
Answer: everyone
Q2. In a meeting, you share an idea about a new product. One coworker asks several questions. Another coworker disagrees, citing specific reasons. This is an example of team members who feel _____.
- pessimistic
- psychological safety
- pressured
Answer: psychological safety
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Q3. Katy and Carson are complaining that employees like their coworker Miguel are taking over their warehouse jobs. Miguel overhears this. What is the best action the organization can take?
- Create a climate of judgment and greater productivity.
- Create a climate of trust and sympathy.
- Create a climate of belonging and inclusion.
Answer: Create a climate of belonging and inclusion.
Inclusive Conversations Skills – Chapter Quiz
Q1. You are consulting with a team to assess their readiness for an inclusive conversation. Which team member shows the most potential for being ready?
- Sanjay, who somewhat readily acknowledges that he doesn’t know what he doesn’t know.
- Aliyah, who has a lot of trust with her team and the company.
- Juan, who has studied a little about his own and other cultures’ norms and beliefs.
Answer: Aliyah, who has a lot of trust with her team and the company.
Q2. You are consulting with a company that is preparing for a town hall meeting on race. Which approach would you not recommend for the company?
- Use the who, what, when, where, how, and why questions.
- Think about conversations.
- Have a spontaneous meeting.
Answer: Have a spontaneous meeting.
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Q3. Mackanzie and several other people discuss and acknowledge their marriages, but they leave you out of the conversation. You are a part of the LGBTQ community. What happened to the dominant group?
- They experienced a blind spot.
- They expressed rudeness.
- They displayed an out group.
Answer: They experienced a blind spot.
Q4. Zoe uses a framework to prepare for a discussion with her diverse team. She checks her self-awareness and assesses the team’s understanding of topics. What is involved in preparing for the discussion?
- identifying the who, what, when, where, how, and why
- identifying existing bridges
- identifying differences
Answer: identifying the who, what, when, where, how, and why
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Q5. Giovanni decides to use the 4E Model to assess his readiness for a conversation on race. Which component only exists if he is ready in all the other components?
- experience
- exposure
- empathy
- education
Answer: empathy
Q6. Which type of question should you ask yourself as you try to reach reciprocal empathy?
- Have I set the ground rules?
- What am I feeling right now and why?
- How would I feel if I were in the other person’s situation?
Answer: How would I feel if I were in the other person’s situation?
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Q7. You learned about a model that will guide you through six steps for a more engaging inclusive dialogue. What is the first step you must take?
- Foster self-understanding and other understanding.
- Interpret and bridge across differences.
- Prepare for the conversation.
- Create shared meaning.
Answer: Foster self-understanding and other understanding.
Q8. Which action could you take to increase your readiness for a bold and inclusive conversation?
- Read fictional history books.
- Walk around your town.
- Get more exposure to cultures.
Answer: Get more exposure to cultures.
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q9. A small group of employees begins to discuss transgender people in sports. Paula, who is transgender, intervenes. The conversation gets heated. Which action should be taken at this point?
- The employees should keep discussing until they all agree.
- The employees should stop discussing and never converse again.
- Someone should pause the conversation.
Answer: Someone should pause the conversation.
Q10. You and a colleague, who is Asian, have a major disagreement about world logistics. You both decide to meet later to discuss the topic. Which skill do you need in order to reach shared meaning?
- Use “you” language.
- Choose judgment.
- Focus on mistakes made.
- Create a brave zone.
Answer: Create a brave zone.
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Inclusive Conversations in Practice – Chapter Quiz
Q1. Which group tends to think about race most of the time when engaged in a conversation about race?
- the dominant group
- the nondominant group
- the identity group
Answer: the nondominant group
Q2. Heidi has a very religiously diverse team. She decides to use the “I am” exercise with the team. What is the primary goal for this exercise?
- to engage the team in more complex topics
- to foster barriers
- to assess the team’s readiness to talk
Answer: to assess the team’s readiness to talk
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q3. Ramon makes a comment to a female coworker, and she feels excluded from their team. What should Ramon do first to reach common ground and create shared meaning?
- Empathize with her.
- Apologize to her.
- Ask a clarifying question.
- Leave it alone.
Answer: Apologize to her.
Final Exam
Q1. How might you help build psychological safety at a day-long seminar group that you are leading?
- by setting firm rules about topics that are not to be discussed
- by appointing a safety officer to enforce the prohibitions
- by allowing diversions and distractions when topics become too sensitive
- by talking about some of your own previous misconceptions
Answer: by talking about some of your own previous misconceptions
Q2. How should you view the improvement of inclusive discussions?
- as a yearly corporate exercise
- as a milestone on the way to success
- as a continuous process
- as a final destination to reach
Answer: as a continuous process
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q3. Masha is a member of the dominant racial group in her environment. What groundwork should she do before engaging in sensitive conversations about race?
- She should consider her own racial attitudes in detail and in the context of societal issues.
- She should gather statistics for racial inclusion of the group she is engaging with.
- She should detail the economic motivations of dominant and minority groups.
- She should trace her ancestry and identify potential problems in the historical record of her racial group.
Answer: She should consider her own racial attitudes in detail and in the context of societal issues.
Q4. The Four-E Model is used to assess one’s readiness to engage in difficult conversations. Which component is lacking if you are not aware of specific cultural details?
- empathy
- education
- experience
- exposure
Answer: education
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q5. If an organization does not have a strong sense of inclusion and openness, _ suffers.
- notoriety
- compatibility
- productivity
- hostility
Answer: productivity
Q6. When are blind spots likely to hinder your perspective?
- when you are an innovator
- when you belong to the relevant dominant group
- when you have a leadership or authority role
- when you are an outsider
Answer: when you belong to the relevant dominant group
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q7. Which action is detrimental to establishing common ground?
- being curious
- making accusations
- apologizing
- using active listening
Answer: making accusations
Q8. What does it mean for participants to have reciprocal empathy?
- Participants can sign a truce in which they will remain silent until it is their turn to speak.
- All participants understand the origins of a conflict and adopt them to their own perspectives.
- Participants can be open to the interpretation of situations from other perspectives.
- All participants can agree on a common definition and assignment of blame.
Answer: Participants can be open to the interpretation of situations from other perspectives.
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q9. Which characteristic indicates readiness for inclusive conversations about religion?
- a post-religious worldview
- comfort with discussing one’s own religious identity
- a strong knowledge of world religions
- a strong confidence in one’s own faith
Answer: comfort with discussing one’s own religious identity
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q10. How can you envision what needs to happen at a meeting or in a conversation?
- by considering the desired outcomes
- by engaging in spontaneous interactions
- by avoiding difficult topics
- by soliciting input from all participants
Answer: by considering the desired outcomes
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q11. If one or more of the participants in a conversation is having a strong emotional response, what should you do?
- Invite others to share their reactions.
- Record all elements of the conversation for follow-up.
- Interrupt and pause to allow further introspection.
- Give the floor to the most vocal participant.
Answer: Interrupt and pause to allow further introspection.
These are Skills for Inclusive Conversations LinkedIn Learning answers
Q12. In order to empathize with different perspectives, one must first _.
- define terms
- be forgiving
- be curious about them
- understand them completely
Answer: be curious about them
These are Skills for Inclusive Conversations LinkedIn Learning answers
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