Outlook: Efficient Email Management (2019)

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

By: Gini von Courter

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Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 0

Question 1 of 2

Jackson has his emails moved into categorical areas. How did he most likely accomplish this?

He created folders.
He created tags.
He created views.
He created macros.

Question 2 of 2

You are trying to decide which Outlook product is best for your company to use. Which product would you least likely want for your company?

Outlook Desktop
Outlook.com
Outlook – Office 365
Outlook on the web

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 1

Question 1 of 10

You want to better organize your email conversations and make it easier to manage the volume you receive. Which feature eliminates the redundancy of messages within conversations?

Delete
Ignore
Cleanup

Question 2 of 10

Kamil is using Outlook on her desktop and would like to minimize the amount of emails she receives. Which practice should she follow when using the Ignore Conversations feature?

Kamil should send an email to everyone on the email, letting them know she is leaving.
Kamil should select the email, and then select Ctrl+Delete.
Kamil should turn off the dialog box, and then apply the Ignore feature to all the items in the selected conversation.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Question 3 of 10

Chinwe receives a lot of emails from tech support. How can she keep track of email conversations so she responds to the latest one?

Go to the View tab, check the Show as Conversations box, and then select All Mailboxes.
Go to the View tab and change the conversation settings by selecting the drop-down arrow and choosing Use Classic Indented View.
Go to the View tab, check the Show as Conversations box, and then select This Folder.

Question 4 of 10

Zander has a client with whom he exchanges a tremendous amount of email. He often needs to search messages and see all results. How can he do this?

In the Outlook option dialog box, select All Mailboxes.
In the Outlook option dialog box, uncheck the Improve search speed by limiting the number of results shown.
In the Outlook option dialog box, check the Show most relevant search results on top.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Question 5 of 10

Your coworker is trying to find an old email. They tried the Advanced Find, but to no avail. What is the most likely reason?

The email was deleted, and the coworker needs to check the Archive box.
The email was deleted, and the coworker needs to check the Inbox box.
The email was deleted, and the coworker needs to check for it so it can be searched.

Question 6 of 10

Katrina wants to search for an email that Raj sent to her last month. Which series of steps is the most effective way for her to find the email?

Use instant search with Inbox highlighted, enter “Raj”, and then select the time frame from the ribbon.
Scroll the list until the time frame is seen, and then look for Raj’s email.
Use the instant search with the Archive folder highlighted, and then enter “Raj” OR “Last Month.”

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 2

Question 1 of 7

You are making some additional changes to a view you created for your email. You want expired emails to have a strikethrough. Which setting will you need to change?

In the Advanced View Settings dialog box, select Filter.
In the Advanced View Settings dialog box, select Other Settings.
In the Advanced View Settings dialog box, select Format.
In the Advanced View Settings dialog box, select Conditional Formatting.

Question 2 of 7

Fathima made some changes to her current view. Now, she wants to save it as a new view. Which series of steps enables her to do this?

On the View tab, select Change View > Save Current View As a New View.
On the Folder tab, select New View > Save Current View As a New View.
On the Home tab, select Properties > Save Current View As a New View.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Question 3 of 7

You saved a view that includes a filter. What is the default cap of items for the filter?

150
250
500

Question 4 of 7

Rashid has a single view for his emails. He wants to add a couple more columns and rearrange some. How does he do this?

Hide the Reading Pane to see all data points, and then select Add Columns using the dialog listing to add and modify them.
Right-click on a column at the top bar, and then drag it to the desired location.
Right-click on the column at the top bar, and then select Field Chooser.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Question 5 of 7

You decide to change how your email is displayed. Which view requires you to add the Reading Pane?

Preview view
Single view
Compact view

Question 6 of 7

You want to set up a view for your large account Course.com. How can you create a filter?

Go to the Advanced tab, choose People Fields, and enter all@course.com in the Value field.
Go to the Global Address Book and select users from Course.com.
Go to the Advanced tab, choose Frequently Used Fields, and enter @course.com in the Value field.

Question 7 of 7

Tamaron is creating a conditional format for her emails. She wants to highlight them in a color similar to the company’s logo. What must she remember when choosing colors?

She needs to change the coloring in the Other Settings.
She needs to pick the color from the palette list.
She needs to consider the rules that already exist.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 3

Question 1 of 6

Monique is trying to determine how to add a retention policy on a folder. How would she do this?

Select a message, go to the Tags section of the ribbon, select Assign Policy, and then choose a retention policy.
Select Set Folder Policy, which takes her to Outlook on the web to create the folder policy.
Right-click on the folder and select Set Folder Policy.

Question 2 of 6

When Wally does a search in Outlook, his result list is very long with emails that date back several years. Which action should he take to resolve this issue?

He should archive his data file to another Outlook data file.
He should create a deletion policy on the folders.
He should set the retention of email messages.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Question 3 of 6

What is important to remember about categories?

They are made up of a color plus a name tag.
They need to be a lower-level metadata than folders.
They can only be assigned to one Outlook item.
They can only be applied to email.

Question 4 of 6

Roberto is dragging folders up to the Favorites area on the menu. Why is he doing this?

He is moving the folder for ease of access.
He is keeping track of new messages in that folder.
He is copying the folders into a public space.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Question 5 of 6

You decide to finally clean up your email by organizing folders and moving emails out of your Inbox. What is a good practice to do first?

Ensure the folders are mutually exclusive.
Move the folders and rearrange later.
Create new folders and subfolders.

Question 6 of 6

What is the most efficient way for you to reorder the folders under your Inbox?

Cut and paste the folder.
Drag and drop the folder.
Right-click and choose Move folder.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 4

Question 1 of 5

Tabitha needs to respond to certain emails but does not want to keep them. However, she wants to keep her manager’s emails. Which two Quick Steps should she use?

Read and Move; Forward
Team email; Done
Reply and Delete; Forward

Question 2 of 5

You want to flag a couple of emails that you know you will deal with tomorrow. When you click on the flag, however, the due date is today. What is the likely reason?

You are using the default flag called Quick Intention.
You are using the default flag called Quick Click.
You are using the default flag called To-Do.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Question 3 of 5

Cody created a rule to automatically send certain emails to a folder. He typically checks email from different sources. What must he remember about rules?

It will work when he checks his mail from his phone.
It will work when he checks his mail in Outlook.
It will work when he checks his mail online.

Question 4 of 5

Nirjhari set up a folder for a specific product. She wants any email with that product name to immediately move to this folder. What should Nirjhari do?

Right-click the first message with the product name, and then select Rules > Create Rule.
Create a Quick Step from the first message with the product name.
Select the first message with the product name, and then right-click and choose Move.

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Question 5 of 5

You work on a PC and like to use shortcuts. Which series of steps would you use to make your Quick Steps shortcuts?

Select Manage Quick Steps, and then choose your Quick Step and select Edit > Add Action.
Select a Quick Step, and then select Ctrl+Shift+1.
Select Manage Quick Steps > Create New, and then choose Shortcut 1.

More Team Skills Answers: https://progiez.com/linkedin-learning-answers/team-skills

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 0

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 1

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 2

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 3

Outlook: Efficient Email Management (2019) LinkedIn Learning Answers Quiz 4

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