Design Thinking A Primer Week 2 Nptel Quiz Answers
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NPTEL Design Thinking A Primer Week 2 Quiz Answers (July-Dec 2025)
Q1. Which organization coined the concept and term of Multi-Whys?
a) Tesla
b) Tata
c) Toyota
d) Toblerone
Q2. Which among the following sequence of thoughts and actions would a wise Design Thinking Expert is most likely to follow?
a) Multi-Why Analysis → Identifying the Conflicts of Interest → Solving the problem
b) Identifying Conflicts of Interest → Selecting a How-Might-We Statement → Multi Why Analysis
c) Test Running a product → Seeking Feedback → Running a Multi Why analysis on problems related to the app.
d) Create EMV Model → Apply Multi-Why Analysis → Conflict of Interest → Prototyping
Q3. Which of the following would qualify as a Conflict of Interest? (Multi-Select)
a) A supportive family having obedient children wise enough to spend money in the right places
b) Rebellious children want to go to expensive music festivals while the family struggles to make ends meet
c) Rebellious children applying for jobs to support their families in need
d) Children expressing their wishes to be music artists while the family wants them to continue their legacy of medical professionals
Q4. According to the video lectures by Dr. Bala Ramadurai, how should Conflict of Interest be dealt with?
a) By implementing the EMV Model
b) By finding loopholes in the problem
c) By implementing the ENV Model
d) By having a meltdown and avoiding it
Q5. A college student has recently started living alone for the first time. She has been falling sick quite often. Which of the following Multi-Why questions does not fit right here?
a) Why is she falling sick?
b) Why is she eating improper food?
c) Why does poverty exist?
d) Why can’t she afford healthy food?
Q6. In Design Thinking terms, when we analyze the problem from both perspectives (customer and provider/manufacturer), what is the tool we are using?
a) Conflict Of Interest
b) Bone of Contention
c) Argument of Understanding
d) Difference of Opinion
Q7. Spot the odd one out in Analyze phase:
a) Multi-Why analysis
b) Conflict of interest
c) How-Might-We
d) Solution generation
Q8. Which of the following factors does not affect the number of levels for the Multi-Why analysis?
a) Limits due to natural phenomenon
b) Mood of the subject facing the problems
c) Scope of domain expertise within the team
d) Administrative limitations
Q9. Which of the following enables a systematic analysis approach?
a) Interviews
b) Customer Journey Mapping
c) Identifying Conflicts of Interest
d) Multi-Why Analysis
Q10. Portos’ tailor’s problem was:
a) Portos loved fashionable clothes, but the tailor was not adept at making them
b) Portos wanted exact fitting clothes, but the tailor was not allowed to touch him
c) Portos’ love for food meant that the tailor had to stitch stain-free clothes
d) Portos’ popularity with women meant that the tailor had to stitch clothes for all tastes
NPTEL Design Thinking A Primer Week 2 Quiz Answers (Jan-Apr 2025)
1. In the Four Noble Truths, Samudaya is to find out the reason for suffering. In the Karmic Design Thinking context, what is it?
- Analyze
- Define
- Introspec
- Anatomy
2. Why is the Multi-Why analysis an effective tool for problem-solving?
- It is challenging to implement due to its complexity
- It primarily involves theoretical methods for problem-solving
- It helps uncover the root cause of an issue.
- It focuses more on external factors than the problem itself
3. What is the core principle behind the Multi-Why analysis?
- Making the problem-solving process more complicated
- Continuously asking “Why” to dig deeper into the issue.
- Minimizing the number of questions to find the root cause quickly
- Leveraging advanced technology to diagnose problems effectively.
4. What is the primary goal of using the Multi-Why technique?
- To assign responsibility for solving business challenges.
- To trace logical connections back to the root cause.
- To make assumptions about customer behavior.
- To immediately identify quick fixes for complex issues.
5. Why is it advised not to jump into implementing a solution immediately after conducting a Multi-Why analysis?
- To deliberately extend the problem-solving timeline
- Because conflicts are guaranteed to arise after the analysis.
- To address hidden flaws that conflicts may reveal in the proposed solutions.
- To showcase errors in the initial reasoning process and redo this in an iterative manner.
6. Why is introducing conflict important in problem-solving?
- To use movies to understand conflict better.
- To add dramatic tension to the process.
- To highlight weaknesses in traditional problem-solving approach.
- To uncover doubts and challenges that need resolution.
7. What is the graphical representation in the Analyze phase of Karmic Design Thinking called?
- Histogram
- Empathize Ideate Define
- Element Name Value
- Line Graph
8. How is a conflict of interest defined in problem-solving in this course?
- It occurs exclusively between human beings – users or customers.
- It happens when all parties aim for the same outcome.
- It arises when different parties have differing goals or desires.
- It appears without any particular cause.
9. As a software development manager, you aim to meet strict project deadlines while ensuring high code quality. What conflict of interest might arise in this situation?
- Balancing deadlines with employee satisfaction.
- Managing team collaboration versus individual contributions.
- Prioritizing development speed versus thorough testing.
- Balancing managerial authority with team autonomy.
10. Who were the main parties involved in the conflict in Mr. Porthos’ story?
- Mr. Porthos and his mistresses
- Mr. Porthos and the King
- Mr. Porthos and his tailor
- Mr. Porthos and the other musketeers
NPTEL Design Thinking – A Primer Week 2 Assignment Answers (Jan-Apr 2025)
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