Design Thinking A Primer Week 2 Nptel Quiz Answers 2026
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Table of Contents
NPTEL Design Thinking A Primer Week 2 Quiz Answers (Jan-Apr 2026)
Que.1
Why do we use the Multi-Whys method in Design Thinking?
a) To create a better customer journey map
b) To add another step in Design Thinking process
c) To collect user data as it is highly valuable
d) To understand the root cause of a given problem
Que.2
Which famous automobile brand came up with the 5-Whys method?
a) Toyota
b) BMW
c) Audi
d) Volkswagen
Que.3
What does a Design Thinker do when they find it difficult to choose between two favourable options?
a) Do a 5-Why analysis
b) Apply Conflict of Interest
c) Seek advice from family & friends
d) Post it on social media for suggestions
Que.4
From the Three Musketeers story referred by Prof. Bala in his videos, what was the desired result for Porthos and his tailor?
a) Porthos wanted an extra hook in his trouser for his scabbard
b) Porthos wanted the exact same dress as Aramis
c) The tailor wanted to give Porthos a perfect fitting, whereas Porthos wanted his clothes to be slightly oversized
d) No touching and measurements should be perfect
Que.5
What is the graphical representation used in Conflict of Interest called?
a) Element Name Value
b) Histogram
c) Parabola
d) Pie Chart
Que.6
According to Prof. Bala’s correlation between Buddhist principles and Design Thinking, which one of the four noble truths is mapped to the Analyze phase in Design Thinking?
a) Nirodha
b) Marga
c) Samudaya
d) Dukkha
Que.7
When Conflict of Interest is applied to resolve an issue, how do we arrive at the desired result?
a) Consider the two negatives from both ends of the conflict
b) Consider the two positives from both ends of the conflict
c) Consider the positive & negative from the 1st end of the conflict
d) Consider the positive & negative from the 2nd end of the conflict
Que.8
What was the creative methodology used by Disney in their animated series to create a conflict between the protagonist and bad guys?
a) Replace “and” in the story script with “but”
b) Replace “Mickey M” with “Donald D”
c) Replace “Tarzan” with “Cinderella”
d) Replace “Princess Jasmine” with “Hercules”
Que.9
Which one of the following options best concurs with the Analyze phase of Design Thinking?
a) Persona, Emotions, Geography
b) Wireframing, Minimum Viable Product, Prototype
c) Test, Feedback, Iterate
d) 5-Whys, Conflict of Interest, Root Cause
Que.10
As a Design Thinker, what is the next step after the Empathize phase?
a) Create a rapid prototype and sell it to your customers
b) Ask your customer about what kind of aesthetics they prefer in the product
c) Draw out inferences from customer journey map and get to the root cause of the problem
d) Hire a product developer to create a solution
(July-Dec 2025)
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Q1. Which organization coined the concept and term of Multi-Whys?
a) Tesla
b) Tata
c) Toyota
d) Toblerone
Q2. Which among the following sequence of thoughts and actions would a wise Design Thinking Expert is most likely to follow?
a) Multi-Why Analysis → Identifying the Conflicts of Interest → Solving the problem
b) Identifying Conflicts of Interest → Selecting a How-Might-We Statement → Multi Why Analysis
c) Test Running a product → Seeking Feedback → Running a Multi Why analysis on problems related to the app.
d) Create EMV Model → Apply Multi-Why Analysis → Conflict of Interest → Prototyping
Q3. Which of the following would qualify as a Conflict of Interest? (Multi-Select)
a) A supportive family having obedient children wise enough to spend money in the right places
b) Rebellious children want to go to expensive music festivals while the family struggles to make ends meet
c) Rebellious children applying for jobs to support their families in need
d) Children expressing their wishes to be music artists while the family wants them to continue their legacy of medical professionals
Q4. According to the video lectures by Dr. Bala Ramadurai, how should Conflict of Interest be dealt with?
a) By implementing the EMV Model
b) By finding loopholes in the problem
c) By implementing the ENV Model
d) By having a meltdown and avoiding it
Q5. A college student has recently started living alone for the first time. She has been falling sick quite often. Which of the following Multi-Why questions does not fit right here?
a) Why is she falling sick?
b) Why is she eating improper food?
c) Why does poverty exist?
d) Why can’t she afford healthy food?
Q6. In Design Thinking terms, when we analyze the problem from both perspectives (customer and provider/manufacturer), what is the tool we are using?
a) Conflict Of Interest
b) Bone of Contention
c) Argument of Understanding
d) Difference of Opinion
Q7. Spot the odd one out in Analyze phase:
a) Multi-Why analysis
b) Conflict of interest
c) How-Might-We
d) Solution generation
Q8. Which of the following factors does not affect the number of levels for the Multi-Why analysis?
a) Limits due to natural phenomenon
b) Mood of the subject facing the problems
c) Scope of domain expertise within the team
d) Administrative limitations
Q9. Which of the following enables a systematic analysis approach?
a) Interviews
b) Customer Journey Mapping
c) Identifying Conflicts of Interest
d) Multi-Why Analysis
Q10. Portos’ tailor’s problem was:
a) Portos loved fashionable clothes, but the tailor was not adept at making them
b) Portos wanted exact fitting clothes, but the tailor was not allowed to touch him
c) Portos’ love for food meant that the tailor had to stitch stain-free clothes
d) Portos’ popularity with women meant that the tailor had to stitch clothes for all tastes
NPTEL Design Thinking A Primer Week 2 Quiz Answers (Jan-Apr 2025)
1. In the Four Noble Truths, Samudaya is to find out the reason for suffering. In the Karmic Design Thinking context, what is it?
- Analyze
- Define
- Introspec
- Anatomy
2. Why is the Multi-Why analysis an effective tool for problem-solving?
- It is challenging to implement due to its complexity
- It primarily involves theoretical methods for problem-solving
- It helps uncover the root cause of an issue.
- It focuses more on external factors than the problem itself
3. What is the core principle behind the Multi-Why analysis?
- Making the problem-solving process more complicated
- Continuously asking “Why” to dig deeper into the issue.
- Minimizing the number of questions to find the root cause quickly
- Leveraging advanced technology to diagnose problems effectively.
4. What is the primary goal of using the Multi-Why technique?
- To assign responsibility for solving business challenges.
- To trace logical connections back to the root cause.
- To make assumptions about customer behavior.
- To immediately identify quick fixes for complex issues.
5. Why is it advised not to jump into implementing a solution immediately after conducting a Multi-Why analysis?
- To deliberately extend the problem-solving timeline
- Because conflicts are guaranteed to arise after the analysis.
- To address hidden flaws that conflicts may reveal in the proposed solutions.
- To showcase errors in the initial reasoning process and redo this in an iterative manner.
6. Why is introducing conflict important in problem-solving?
- To use movies to understand conflict better.
- To add dramatic tension to the process.
- To highlight weaknesses in traditional problem-solving approach.
- To uncover doubts and challenges that need resolution.
7. What is the graphical representation in the Analyze phase of Karmic Design Thinking called?
- Histogram
- Empathize Ideate Define
- Element Name Value
- Line Graph
8. How is a conflict of interest defined in problem-solving in this course?
- It occurs exclusively between human beings – users or customers.
- It happens when all parties aim for the same outcome.
- It arises when different parties have differing goals or desires.
- It appears without any particular cause.
9. As a software development manager, you aim to meet strict project deadlines while ensuring high code quality. What conflict of interest might arise in this situation?
- Balancing deadlines with employee satisfaction.
- Managing team collaboration versus individual contributions.
- Prioritizing development speed versus thorough testing.
- Balancing managerial authority with team autonomy.
10. Who were the main parties involved in the conflict in Mr. Porthos’ story?
- Mr. Porthos and his mistresses
- Mr. Porthos and the King
- Mr. Porthos and his tailor
- Mr. Porthos and the other musketeers
NPTEL Design Thinking – A Primer Week 2 Assignment Answers (Jan-Apr 2025)
For answers to others Nptel courses, please refer to this link: NPTEL Assignment