Foundations of Project Management | Week 4
Course Name: Foundation of Project Management
Course Link: Foundations of Project Management
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Week 3 Quiz
Test your knowledge: Understanding organizational structure
Q1. Which of the following scenarios best describes a Classic structure?
- Imagine you are managing an important project at a company that requires all orders to go through its shipping department. However, your project is on a tight schedule, and the shipping department has a backlog of orders. You decide to meet with your direct manager to ask for approval to place the order through a third-party vendor. Ultimately, your direct manager has to meet with a vice president to get final approval.
- Imagine you work alongside a small group of project managers. One of your current projects shares team members with another, ongoing project. To make sure you hit your next milestone, you want your team members to work only on your project for the next two weeks. You decide to meet with your team to discuss your proposal.
- Imagine you work at a small marketing agency, and you have just begun a new project. All of the company’s graphic designers work in the Art department and report to the Art Director. However, two of those graphic designers have been assigned to your project, so they will also report to you while working on the project.
Answer: Imagine you are managing an important project at a company that requires all orders to go through its shipping department. However, your project is on a tight schedule, and the shipping department has a backlog of orders. You decide to meet with your direct manager to ask for approval to place the order through a third-party vendor. Ultimately, your direct manager has to meet with a vice president to get final approval.
These are Foundations of Project Management Week 4 Answers Coursera
Q2. Why is it important for a project manager in a Matrix organization to clearly define roles and responsibilities? Select all that apply.
- Because employees may report to more than one person and have multiple responsibilities across teams
- Because project managers must get approval from their direct superiors for any decisions they make about day-to-day project activities
- Because project managers can have the same level of authority as functional managers
- Because project managers need to identify their single manager or director
Answer: Because employees may report to more than one person and have multiple responsibilities across teams, Because project managers can have the same level of authority as functional managers
These are Foundations of Project Management Week 4 Answers Coursera
Q3. What are some ways that organizational structure can impact the role of a project manager? Select all that apply.
- Their possibility of career growth
- Their level of authority
- Their approach to getting approvals
- Their access to resources
Answer: Their level of authority, Their approach to getting approvals, Their access to resources
Q4. What are some key functions of a Project Management Office (PMO)? Select all that apply.
- Strategic planning and governance
- Implementing project management best practices
- Managing the organization’s income and expenses
- Creating project documentation, archives, and tools
Answer: Strategic planning and governance, Implementing project management best practices, Creating project documentation, archives, and tools
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Test your knowledge: Understanding the impact of organizational culture
Q1. Fill in the blank. Organizational culture refers to a company’s ________.
- stock price and capital
- logo and slogan
- income and expenditures
- values and personality
Answer: values and personality
Q2. A project manager can learn about an organization’s culture in which of the following ways? Select all that apply.
- Ask management questions to better understand what they expect.
- Observe employees within the organization.
- Survey employees on how their personal histories might impact their work.
- Ask employees about workplace rituals and traditions.
Answer: Ask management questions to better understand what they expect., Observe employees within the organization., Ask employees about workplace rituals and traditions.
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Q3. What are three reasons that it is important for project managers to understand a company’s organizational culture?
- It can help them avoid bumps in the road when their projects disrupt the status quo.
- It can affect many aspects of their projects.
- It can help them set an accurate budget.
- It can help them determine if they want to accept a position with the company.
Answer: It can help them avoid bumps in the road when their projects disrupt the status quo., It can affect many aspects of their projects., It can help them determine if they want to accept a position with the company.
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Q4. Imagine you are interviewing for a project manager role at a local start-up. You are very interested in the work the organization is doing, but you want to find out more about their culture to make sure the position is a good fit. How could you find out more about the organization’s culture? Select all that apply.
- You could ask current employees about their employment history at other companies.
- You could ask current employees about their experiences at the company.
- You could ask the HR department about the proposed salary for the role.
- You could ask your interviewer questions about the organization’s atmosphere, policies, processes, and stories.
Answer: You could ask current employees about their experiences at the company., You could ask your interviewer questions about the organization’s atmosphere, policies, processes, and stories.
These are Foundations of Project Management Week 4 Answers Coursera
Test your knowledge: Understanding change management
Q1. What are three core concepts of the change management process? Select all that apply.
- Create a sense of ownership and urgency around the project.
- Select the right combination of skills and personalities for the team.
- Communicate effectively.
- Adopt different change management best practices for each individual project.
Answer: Create a sense of ownership and urgency around the project., Select the right combination of skills and personalities for the team., Communicate effectively.
Q2. Which of the following project outcomes will most likely require change management in the organization? Select all that apply.
- Adopting a new supply ordering system
- Kicking off planning for the next quarter
- Installing new scheduling software on employees’ computers
- Holding an annual meeting for stakeholders
Answer: Adopting a new supply ordering system, Installing new scheduling software on employees’ computers
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Q3. Which three best practices can help a project manager approach change management on their projects? Select all that apply.
- Communicate about upcoming changes.
- Use tools to help implement a change.
- Practice empathy.
- Only incorporate change management strategies during the closing phase of the project life cycle.
Answer: Communicate about upcoming changes., Use tools to help implement a change., Practice empathy.
Q4. How does an organization align its project governance with its corporate governance? Select all that apply.
- By making thoughtful decisions about which projects to take on and avoiding projects if they don’t have sufficient resources
- By providing stakeholders with timely, relevant, and reliable information
- By considering the long-term and short-term interests of the organization
- By avoiding the input of senior stakeholders
Answer: By making thoughtful decisions about which projects to take on and avoiding projects if they don’t have sufficient resources, By providing stakeholders with timely, relevant, and reliable information, By considering the long-term and short-term interests of the organization
These are Foundations of Project Management Week 4 Answers Coursera
Module 4 Challenge
Q1. Which of the following refers to how a company arranges its employee hierarchy, divides and coordinates job tasks, and enables members of the organization to relate to one another?
- Authoritative structure
- Matrix organizational structure
- Organizational structure
- Project Management Office (PMO)
Answer: Organizational structure
Q2. Which main function of a PMO involves training employees about optimal approaches and best practices?
- Common project culture
- Productivity assessment
- Strategic planning and governance
- Resource management
Answer: Common project culture
These are Foundations of Project Management Week 4 Answers Coursera
Q3. As a project manager, you believe limited access to the necessary people and equipment could cause the project to go past deadline. Which organizational topic could you discuss with your key stakeholder to get the project back on track?
- Meeting availability
- Stakeholder availability
- Report availability
- Resource availability
Answer: Resource availability
Q4. Which of the following concepts is a defining part of organizational culture?
- A company’s location
- A company’s revenue
- A company’s mission
- A company’s schedule and plans
Answer: A company’s mission
These are Foundations of Project Management Week 4 Answers Coursera
Q5. How can project managers navigate organizational culture while working on projects? Select all that apply.
- By understanding their impact
- By creating a Project Management Office (PMO)
- By making observations
- By asking questions
Answer: By understanding their impact, By making observations, By asking questions
Q6. Which of the following change management tools are designed to illustrate how the company’s values, norms, and employees behavior may be affected by change?
- Feedback mechanisms
- Valuation metrics
- Flowcharts
- Culture mapping
Answer: Culture mapping
These are Foundations of Project Management Week 4 Answers Coursera
Q7. As someone interviewing for a project management role, you want to understand the organizational culture of the company you’re interviewing with. Which of the following questions could help you learn about the atmosphere at the company? Select all that apply.
- What is the average salary for the company’s project managers?
- What are some of the ways the company celebrates success?
- How do managers support and motivate their team?
- What is the company’s dress code?
Answer: What are some of the ways the company celebrates success?, How do managers support and motivate their team?, What is the company’s dress code?
Q8. As a project manager, you want to integrate change management into your project. Which of the following questions will help you understand how to do so? Select all that apply.
- What other products are available to achieve the goals of my project?
- What are the best means of communication for informing people about my product?
- What is the timeline for implementing my project?
- What management practices will lead to the successful implementation of my project?
Answer: What are the best means of communication for informing people about my product?, What management practices will lead to the successful implementation of my project?
These are Foundations of Project Management Week 4 Answers Coursera
Q9. Fill in the blank: _______ is the framework for how project decisions are made.
- Project governance
- Corporate governance
- Organizational structure
- Corporate vision
Answer: Project governance
Q10. Which of the following are ways that organizational structure determines your role as a project manager? Select all that apply.
- Organizational structure determines where you fit in
- Organizational structure determines who you should communicate with
- Organizational structure determines how frequently to communicate
- Organizational structure determines your career growth
Answer: Organizational structure determines where you fit in, Organizational structure determines who you should communicate with, Organizational structure determines how frequently to communicate
These are Foundations of Project Management Week 4 Answers Coursera
Q11. Which answer best describes a Classic organizational structure?
- It refers to the traditional, top-down reporting structure with a clear chain of command.
- It involves reporting to stakeholders across teams in addition to direct managers.
- It allows for easy communication among project teams that sit across different functions.
- It refers to how a company is arranged, how job tasks are divided and coordinated, and how members of the organization relate to one another.
Answer: It refers to the traditional, top-down reporting structure with a clear chain of command.
Q12. How does a company’s organizational structure impact project management?
- It affects the project’s success rate and a team’s ability to improve.
- It affects the success of change management and the availability of resources.
- It affects the project manager’s authority and the success of change management.
- It affects the project manager’s authority and the availability of resources.
Answer: It affects the project manager’s authority and the availability of resources.
These are Foundations of Project Management Week 4 Answers Coursera
Q13. Fill in the blank: An organization’s culture provides context and acts as a guide for what their people value, how they operate on a daily basis, how they relate to one another, and how they can be expected to perform. In other words, organizational culture can be thought of as the company’s __________.
- personality
- goals
- strengths
- structure
Answer: personality
Q14. When working in different geographies, why is awareness of established customs important for understanding organizational culture?
- It will impress your superiors.
- It can help you feel more comfortable.
- It can help you form respectful relationships.
- It can lead to product innovation.
Answer: It can help you form respectful relationships.
These are Foundations of Project Management Week 4 Answers Coursera
Q15. Which of the following statements is true of the change management process? Select all that apply.
- It includes the successful delivery and adoption of a completed project.
- It follows Waterfall methodology principles.
- It is the sole responsibility of the project manager.
- It requires effective communication from the project manager.
Answer: It includes the successful delivery and adoption of a completed project., It requires effective communication from the project manager.
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Q16. Which of the following change management tools are designed to visualize your stakeholder input?
- Flowcharts
- Feedback mechanisms
- A scatter plot
- Culture mapping
Answer: Feedback mechanisms
These are Foundations of Project Management Week 4 Answers Coursera
Q17. Fill in the blank: A project manager becomes a ________ at a company — someone who helps an organization transform by focusing on organizational effectiveness.
- traditionalist
- contrarian
- change agent
- competitor
Answer: change agent
These are Foundations of Project Management Week 4 Answers Coursera
Q18. As a project manager, you want to integrate change management into your project. You do this by ensuring stakeholders are aware of the upcoming changes. You introduce the deliverable to stakeholders by hosting a demonstration and a question and answer forum. These actions represent which change management best practice?
- Use tools
- Practice empathy
- Follow a consistent process
- Be proactive
Answer: Be proactive
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Q19. Fill in the blank: _____ is the framework by which an organization achieves its goals and objectives.
- Organizational structure
- Project governance
- Corporate governance
- Corporate vision
Answer: Corporate governance
These are Foundations of Project Management Week 4 Answers Coursera
Q20. Which of the following refers to an internal group that defines and maintains project standards across the organization?
- Matrix organizational structure
- Classic organizational structure
- Project Planning Office (PPO)
- Project Management Office (PMO)
Answer: Project Management Office (PMO)
These are Foundations of Project Management Week 4 Answers Coursera
Q21. Which of the following concepts is a defining part of organizational culture?
- A company’s revenue
- A company’s schedule and plans
- A company’s mission
- A company’s location
Answer: A company’s mission
These are Foundations of Project Management Week 4 Answers Coursera
Q22. Which questions can help project managers learn about a company’s organizational culture? Select all that apply.
- How do employees prefer to communicate?
- What kind of benefits do employees receive?
- Which style of project management does the company use?
- How much revenue did the organization earn last year?
Answer: How do employees prefer to communicate?, Which style of project management does the company use?
These are Foundations of Project Management Week 4 Answers Coursera
Q23. Which term refers to the delivery of a completed project and its successful adoption by an organization?
- Project governance
- Change governance
- Change management
- Project management
Answer: Change management
These are Foundations of Project Management Week 4 Answers Coursera
Q24. Which of the following change management tools are designed to visualize your project’s development process?
- Scatter Plots
- Flowcharts
- Feedback mechanisms
- Culture mapping
Answer: Flowcharts
These are Foundations of Project Management Week 4 Answers Coursera
Q25. As a project manager, you want to integrate change management into your project. Which of the following tools could you use to help people adopt a change? Select all that apply.
- Scatter charts
- Feedback mechanisms
- Culture mapping
- Task tracking
Answer: Feedback mechanisms, Culture mapping
These are Foundations of Project Management Week 4 Answers Coursera
Q26. What action should a project manager take to ensure effective project governance?
- Take on projects without sufficient resources to push the team beyond their perceived capabilities.
- Prioritize governance trends over the organization’s specific needs.
- Elicit the input of senior stakeholders since they are decision makers.
- Treat project governance as separate from corporate governance.
Answer: Elicit the input of senior stakeholders since they are decision makers.
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