Communicating with Empathy

Communicating with Empathy Linkedin Learning Answers

By: Sharon Steed

Course link: Click here

Provided by: Linkedin Learning


Communicating with Empathy Linkedin Learning Answers Quiz 1

Question 1 of 3

Which sentence accurately describes cognitive empathy?

  • Cognitive empathy is an automatic reaction to another’s display of emotions.
  • Cognitive empathy is when you attempt to feel what another person feels to better understand and engage with them.
  • Cognitive empathy means speaking to and treating a person the way you want to be spoken to and treated.
  • Cognitive empathy means being sympathetic toward another person.

Question 2 of 3

What do empathetic teams at work do when faced with differences of opinions?

  • They view the opposing viewpoint from the other’s perspective.
  • They argue their individual points until someone concedes.
  • Their argue their individual points until they all come to a compromise.
  • They reassess their viewpoint and compare it to viewpoint of the speaker.

Question 3 of 3

When you focus on networking and put building strong relationships on the back burner, success will be a lot easier to achieve because everyone will understand your goals.

  • FALSE
  • TRUE

Communicating with Empathy Linkedin Learning Answers Quiz 2

Question 1 of 6

The best way to combat failures of empathy in groups is to _____ and focus on _____ to solve the problem.

  • let everyone say their opinion; compromising with the other side as a collective
  • compromise with the other side as a collective; active listening
  • think about the other side’s perspective; one-on-one communication
  • eliminate the group; one-on-one communication

Question 2 of 6

What is the true value of determining what your coworkers are intellectually capable of consuming when assessing their communication needs?

  • Shaping your message around what their mind can grasp is inclusive and, therefore, an act of empathy.
  • You can understand who to talk to and who to avoid when attempting to solve difficult problems.
  • You can get exactly what you need out of your coworker—nothing more and nothing less.
  • You can quickly move the conversation towards what you want to discuss.

Question 3 of 6

When asking your coworkers how they view your personal communication style, what type of feedback is the most valuable?

  • very specific instances when you patiently explained an idea to someone needing guidance
  • very specific instances when you failed to explain an idea to someone needing guidance
  • how you consistently make that person feel during any given conversation
  • how you consistently make others in the office feel during meetings

These are Communicating with Empathy Linkedin Learning Answers

Question 4 of 6

When approaching difficult conversations as a listener, what are the two main things you need to remember?

  • You don’t get to choose how you make the speaker feel. How you react directly affects how the conversation progresses
  • Your opinion of how the speaker feels matters more than theirs. The conversation will most likely end how it began.
  • Acknowledge what you believe is true about what the speaker says. Focus on moving the conversation to a healthier place.
  • You get to choose how you make the speaker feel. Your reaction has minor influence on how the conversation progresses.

Question 5 of 6

When approaching difficult conversations as the speaker, _____ helps you shape your message around bettering the situation and not belittling the listener.

  • managing your emotions
  • not using a script
  • focusing on the why
  • listening

Question 6 of 6

When it comes to laying the foundation for positive communication, _____ will help you see which actions encourage positive interactions and which actions are detrimental.

  • asking questions
  • giving others a platform to share their ideas
  • observing other people in conversation
  • active listening

Communicating with Empathy Linkedin Learning Answers


Communicating with Empathy Linkedin Learning Answers

Communicating with Empathy Linkedin Learning Answers
Communicating with Empathy Linkedin Learning Answers
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